Máy tính khi shut down bị lỗi ?

Lỗi này do trình quản lý điện năng gây ra. Bạn vào CMOS -> Power Management Setup -> Enabled hoặc chuyển sang APM/ACPI.

1. Khởi động Windows, vào Control Panel -> Power Option -> Tab Advanced check dòng Use APM Lagacy.

2. Nếu không có bạn phải vào Control Panel -> Add Hardware -> chọn dòng cuối cùng Add new hardware device -> bấm Next -> Innstall the hardware that I manually select from a list -> bấm Next -> NT APM/Lagacy Support -> ... để cài đặt trình quản lý điện năng vào máy bạn. Lập lại bước 1.

Khong duoc ban lam them cach nay la OK

Step 1: Enable Advanced Power Management support

loadTOCNode(2, 'resolution');

1. Click Start, click Control Panel, and then double-click Power Options.
   
   Note If you are using Windows XP, click Switch to Classic View in Control Panel to more easily follow these steps.
2. Click the APM tab.
   
   Note If you are using multiple monitors, the APM tab may not be available.
3. Select Enable Advanced Power Management Support, and then click OK.

Back to the top

Step 2: Confirm that the computer's CMOS/BIOS settings are correct

loadTOCNode(2, 'resolution'); Warning This procedure may involve changing your computer's complementary metal-oxide semiconductor (CMOS) settings and altering the BIOS. Incorrect changes to the BIOS of your computer may cause serious problems. Change the computer's CMOS settings at your own risk.

Incorrect or damaged CMOS and BIOS settings can cause startup and shutdown problems. For information about the correct CMOS and BIOS settings for your computer and about how to check and change these settings, see the documentation that came with your computer or contact the manufacturer. To confirm that the computer's BIOS is current, contact the computer manufacturer to inquire about the latest BIOS update that is available for your computer.

Back to the top

Step 3: Verify that the computer is ACPI-compliant

loadTOCNode(2, 'resolution');

1. Click Start, click Control Panel, and then double-click System.
2. Click the Hardware tab, and then click Device Manager.
3. Expand the Computer branch. A specification that is similar to one of the following will appear:
   • ACPI Multiprocessor PC
   • ACPI Uniprocessor PC
   • Advanced Configuration and Power Interface (ACPI) PC
   • Compaq SystemPro Multiprocessor or 100% Compatible
   • MPS Uniprocessor PC
   • MPS Multiprocessor PC
   • Standard PC
   If your computer is listed as Advanced Configuration and Power Interface (ACPI) PC, go to "Step 4: If the computer is ACPI-compliant."
   
   If your computer is listed as a Standard PC, the issue will occur. However, you may be able to work around this issue. Go to "Step 5: If the computer is not ACPI-compliant."
   
   If your computer is listed as a Standard PC, but you are sure that the computer is ACPI-compliant, go to "Step 4: If the computer is ACPI-compliant."

Back to the top

Step 4: If the computer is ACPI-compliant

loadTOCNode(2, 'resolution'); If your computer is ACPI-compliant, follow these steps:

1. Click Start, click Control Panel, and then double-click Add or Remove Programs.
2. See if any one of the following programs is installed:
   • Logitech mouse drivers
   • Adaptec/Roxio software
   • Zone Alarm
3. If any one of these programs is installed, either contact the manufacturer of the program for an updated version or temporarily remove the program.
4. Try to shut down the computer to see if the issue is resolved.
5. If the issue still occurs, use Task Manager to determine the programs that are currently running on the computer. Manually quit each program that is listed in Task Manager, and then shut down and restart the computer to test if the shutdown problem is resolved. To do this, follow these steps:
   
   Note All programs that are currently running on the computer may not be listed in the Applications tab of Task Manager.
   1. Press CTRL+ALT+DELETE, and then click Task Manager.
   2. Click the Applications tab.
   3. In the Task column, click the program that you want to quit, and then click End Task.
   4. Quit Task Manager.
   5. Shut down the computer.
6. If the issue still occurs, contact the manufacturers of any additional devices on your computer, such as video adapters or sound cards, to obtain the latest drivers for the devices. For information about how to contact the vendor, visit the following Microsoft Web site:
   http://support.microsoft.com/gp/vendors/en-us (http://support.microsoft.com/gp/vendors/en-us)
   The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
7. If the issue still occurs after you install current drivers, you may be able to work around this issue by converting the computer to be ACPI-compliant by changing the driver for the item under the Computer branch.
   
   Important This procedure contains information about changing the Hardware Abstraction Layer (HAL) driver. Before you continue, make sure that the computer is ACPI-compliant, and make sure that you know how to restore Windows if a problem occurs.
   
   For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
   237556 (http://support.microsoft.com/kb/237556/ ) How to troubleshoot Windows 2000 Hardware Abstraction Layer issues
   Warning Modifying the HAL incorrectly can cause serious problems that may require you to reinstall your operating system. Do not try to change from a standard HAL to an ACPI HAL unless you are sure that the computer is ACPI-compliant. For example, determine if the ACPI HAL is supported before you upgrade your operating system, or confirm that the computer supports ACPI by inspecting the BIOS. Incorrectly modifying the HAL can cause your computer to stop starting. Microsoft cannot guarantee that problems that are caused by incorrectly changing the HAL can be solved. Change the HAL at your own risk.
   
   If you are sure that your computer is ACPI-compliant, follow these steps:
   1. In Control Panel, double-click System.
   2. Click the Hardware tab, and then click Device Manager.
   3. Expand the Computer branch, and then double-click the detected HAL. For example, double-click Standard PC.
   4. Click the Driver tab, and then click Update Drivers.
      
      Note You can only change or update your HAL from Device Manager under Computer Type when you change from a Standard PC HAL to an ACPI HAL. If you change from an ACPI HAL to a Standard HAL, you may not be able to start your computer.

Back to the top

Step 5: If the computer is not ACPI-compliant

loadTOCNode(2, 'resolution'); If the computer is not ACPI-compliant, you may be able to work around this issue by installing the NT APM/Legacy Device. Before you install the NT APM/Legacy device, you must first disable the Microsoft ACPI Device if it is installed.

To disable the Microsoft ACPI Device:

1. Open Control Panel, and then double-click System.
2. Click the Hardware tab, and then click Device Manager.
3. On the View menu, click Show Hidden Devices.
4. Expand Non-Plug and Play Drivers.
5. Do either of the following:
   • If Microsoft ACPI Driver is not listed:
     
     In the NT APM/Legacy Support branch of the device tree, you will see the item NT Apm/Legacy Interface Node. It will show a red X to indicate that it is disabled.
     
     Right-click NT Apm/Legacy Interface Node, and then click Enable.
     
     After you follow these steps, Windows will shut down correctly.
   • If Microsoft ACPI Driver is listed, follow these steps:
     1. Double-click Microsoft ACPI Driver.
     2. Click the Driver tab, and then in the Type box, click Disabled.
     3. Click OK, and then restart the computer.
     4. When Windows restarts, repeat these steps to open the Microsoft ACPI Driver Properties dialog box, and then click the Driver tab.
        
        Verify the following:
        • Disabled appears in the Type box.
        • Stopped appears in the Status section.
        After you verify that the Microsoft ACPI Device is disabled, continue with the following steps to install the NT APM/Legacy device:
     5. Open Control Panel, and then double-click Add Hardware.
     6. When the Hardware Wizard stops searching for new hardware, click Yes, I have already connected the hardware, and then click Next.
     7. Scroll to the bottom of the Installed Hardware list, click Add a new hardware device, and then click Next.
     8. Click Install the hardware that I manually select from a list (Advanced), and then click Next.
     9. Under Common Hardware Types, click NT Apm/Legacy Support, and then click Next.
     10. Click NT Apm/Legacy Interface Node, and then click Next.
     11. Click Next again, and then click Finish.

The computer will now correctly shut down.